We live in a world where instant gratification is expected at every step of the shopping experience. Innovative merchants are now following Amazon’s lead by offering their customers instant refund options, For too long merchants have been held captive to inflexible banking policies and card rules damaging their post-checkout customer experience.
Customers are often told to wait up to 7 days for the refund to appear after it’s been issued, or worse, the refund will appear on next month’s billing statement. That’s because each delay means someone else is earning interest on your money! Data shows that the faster a customer gets their money back, the more likely they are to spend it with that same merchant, spend more with that merchant, and tell their friends to shop with that merchant. Flexible refund policies actually increase checkout conversion rates, basket sizes and more loyal customers.
The Instant Refund Expert® is here to help you win.
